How Do We Do It

Working with Cinnamon HR has been great, Karen has been amazing, her HR knowledge and guidance is always spot on and she is always on hand if anything arises. 

Karen's responsiveness is outstanding, she is always on hand to support us, even with out of hours calls when needed. 

This service is just what we need as a team of volunteers, we are really grateful for all that Cinnamon HR has helped us with over the past 12 months, and look forward to working together in the future.

Lisa Dixon

Community Director 

Barker & Evans Ltd

Commercial Plumbing & Heating Contractors, Banbury

We have been working with Vicky since the beginning of 2020, the quality service and first class advice, guidance and support over the Coronavirus Pandemic has been invaluable, leading to a restructure and modernizing our working methods.

We would highly recommend using Cinnamon HR for the expertise service that you can trust and feel confident in.

Sue Barker

Director

BS Supplies Ltd – beyond surface solutions – Stoke on Trent

‘As a growing company, we wanted to implement the right HR structure that would accommodate future growth and structural development. Vicky helped us develop our HR strategy while aligning it with our business philosophy and strategies. While working with Vicky, we found she understood our needs, proposed creative solutions and helped us implement a positive team culture. I would not hesitate to recommend Cinnamon HR for outsourced HR consultancy projects.’

Paul O’Reilly

MD

The Black Economists Network - London

'I had the pleasure of working with Karen and the team at Cinnamon HR and was really pleased with the outcome. As a small business owner dealing with HR policies and recruitment, the process can be really confusing and stressful. I was immensely relieved when Cinnamon HR stepped in to help. They are incredibly professional, helpful, and I would 100% recommend their services to others.'

Felicia Odamtten

Founder

Cafe Desa - Leamington Spa

'Being a small business owner, I struggled to find HR services that understand our needs. Vicky really listens and she goes the extra mile when you really need it! Their service is professional yet approachable.  I cannot recommend Cinnamon HR enough. '

Cynthia Tamraz

Owner

We have been working with Cinnamon HR for over 18 months now and really appreciate Karen's flexibility and commitment to helping us to manage all our human resource needs in a practical, professional and knowledgeable way

Ian Watson

CHIEF OPERATING OFFICER

Vicky was brilliant, she took the time to get to know our business and created bespoke policies for us.  We will definitely be using Cinnamon HR again.

Emma Harper

Director

“We have used Cinnamon HR to ensure our employment contracts remain up to date and reflect our small, relatively bespoke needs. Vicky takes time to understand and respond to those needs and gives me personal peace of mind that I am doing what I need to do for my team as a Business Owner and Director. We get clear advice, quickly and effectively on a regular basis which is much appreciated.

Kevin Clarke

Director

Digital Garage Group Ltd

Bespoke broadcast, audio and postproduction solutions provider, Banbury

We had previously used an insurance-based HR organisation, however their awful service led us to search out a better quality and more suitable alternative.  We decided to find someone who could get more involved with our business, who could provide a personal service and actually get to know us as a Company.  Someone to ultimatley help us be better employers.

I was recommended Vicky by our Accountants (which is always a good start!) and we arranged to meet to discuss the services that she could offer us.

What I was immediately struck by was her positivity and how proactive she was, and especially the breadth of services that she could help us with.  It was clear she was not just about hiring and firing!!

We embarked on a detailed project to hone our business values, and to set up proper performance management and regular employee/ manager reviews.  What was great was that Vicky was actively engaged with not only the Board of Directors but all of the staff as well.  Really taking the time to get to know us and our amazing team too.

She kept us on track and helped us see that process through to the creation of detailed and successful Mission, Vision and Values documentation, as well as a bespoke branded performance management programme which she helps us run.  Culturally it is making a real change and helping us as an SME be just much better employers for our people.

Then in the summer, with the Covid crisis bring in the forefront of everyone's minds, Vicky has been here to guide us through the various HR challenges – always available - on zoom, on the phone and in person.

Professional, passionate and highly personable, Vicky is brilliant to deal with and we are very lucky to have found her.

Mike Whelan

MD

Approaching 6 years as a business we needed some HR structure and I'm so glad that we found Vicky and Cinnamon HR to assist us with this.

Cinnamon HR is aligned with our approach to working with our own clients and we hit it off right from our first meeting. Vicky spent a lot of time talking with us to get to understand how we'd operated over the years and made some great suggestions on how we could align our new structure to our own culture. The Breathe HR software has revolutionised how we manage our staff data.

Vicky and the team have gone above and beyond and have always been at the end of the phone or email when we've needed guidance and advice. Internally, we're almost unrecognisable from where we were at the end of 2023.

I couldn't be happier with the work we've done together so far. Thank You !

Paul Towers 

Director,

DNAB Industries Banbury

Eguchi Iwao Europe Ltd

Global coatings and consumables supply chain, North Oxfordshire

I have worked with Vicky on a number of projects over the past three years and Vicky combines both strategic vision, together with the practicality of delivering an agreed solution on time.

Vicky brings with her a wealth of knowledge from her field of expertise, as well as the drive and enthusiasm that has supported our business and truly understands our needs. Vicky and Cinnamon HR are an important part of our business, which is why we have a long term working partnership.

Nigel Wheeler

Commercial Director

Cinnamon HR are always there to hold our hands and ensure that we are adhering to protocol.  It is so reassuring to know that they are always looking after our best interests.

Natalie Brady - 

Office Manager

Garrett Electrical Services

International Applications Ltd – global coatings and consumables supply chain - Brackley 

‘When we hired Vicky, our company, International Applications Ltd was going through many changes, expanding to other markets and growing its revenue. This increased our demand for high calibre staff but also for a process that could help us manage the performance of our employees. Vicky successfully assisted us with numerous recruitment campaigns and put in place a performance management process which led to performance related pay and benefits, making International Applications Ltd a very attractive working place and a motivating working environment. 

More importantly, because she quickly understood our needs as a growing business, she had the initiative to create, design and implement the vision and values of our company, putting us in line with the norm of any reputable company that shows interest to both its employees and customers’ needs. 

Vicky always had a good comprehension of the commercial side of the business and the importance of balancing the soft values with the shareholders’ values. Vicky played an invaluable role in supporting management across all levels with difficult decisions and implementation of the restructure process throughout the company. I definitely recommend Cinnamon HR; Vicky is professional, and her services always go the extra mile’.

Llewellyn Mulder  

Previous MD

J&R Industrial Ltd 

Safety equipment & suppliers, Stoke on Trent

In June 2020, we appointed Cinnamon HR to provide HR expertise on an employee issue. Vicky was fantastic she guided us through every step of the process in a friendly, understanding and professional way.  What seemed like a very big issue for a small company was supported with very knowledgeable and trustworthy expertise in a very timely manner.  Vicky’s caring nature made both the employee and ourselves feel at ease. I would have no hesitation in recommending her services and we have scheduled to work with Vicky on other HR projects. 

Tony Finney

MD

St Johns Priory – Independent Prep School – Banbury

Vicky has expertly supported us in a range of human resource issues; carefully advising and guiding our practice. Her accessible and professional approach has been invaluable in moving our business forwards and in supporting our leadership team in decision making and whole school development. 

Through rigorous recruitment and screening processes, and an active listening approach, Vicky is highly skilled in forming a complete picture of the ideal candidate and in presenting to us, high quality candidates for final interview. Vicky's support at the interviewing stage and during induction planning and probation served us extremely well and has impacted directly on our team and its continued success. 

It is reassuring to know that Vicky will always make herself available and that she will be on hand with practical and knowledgeable advice whilst always listening to and understanding the needs of our individual business and its stakeholders.

Tracey Wilson

Headteacher

Website Design & Development Agency, Banbury

We recently used Cinnamon HR for some HR documents. Karen listened to what we needed and turned them around quickly. I'm really happy how they have turned out - Thank You Cinnamon HR!  

Adam Boother 

MD 

We needed some extra HR support and Cinnamon HR was at hand to help us.  Hitting the ground running, Vicky provided HR advice to our management team, lead on some people projects, built capacity and improved efficiency by reviewing our HR procedures.  It has been great working with Cinnamon HR so closely – Thank You.

Ally Lynch

School Business Manager

Being a company in the midst of expanding our team and the business in general, it was important to work with a HR company that could assist us with people processes, updated company policies and guide us through employee induction programmes smoothly. Working with Cinnamon HR, they have been instrumental in making this a reality. I would highly recommend them if you are looking for a HR solution tailored to your business, with people who genuinely care and have great attention to detail.

Leigh Smith

CEO

We have been working with Cinnamon HR for years. Outsourcing HR gives me peace of mind, assurance that my businesses are doing the right thing, remaining compliant and up to date. Plus knowing Vicky is on the other end of the phone, she listens, is really supportive and a great sounding board. 

Paul O'Reilly, 

MD

Vicky and Karen are always there for us when we need them. We have worked with them for just over a year, and Cinnamon HR have helped us take a big step in having HR procedures that have benefited our colleagues and the business.

Valerie Crouch

Company Secretary

We enjoy working with Cinnamon HR.  They have streamlined our HR admin and introduced us to the Breathe HR database – such a user friendly interface.  We are a small multi-functional team so having so having simple quick access to our HR requirements has significantly our company’s performance and functionality.  Our staff appreciate having access to a HR resource, this has taken a significant amount of pressure off my plate.  Thank You Karen and Vicky from Cinnamon HR.

Alan Timms

General Manager

Xpress Centres Ltd – automotive repair centres –

UK wide

‘Vicky at Cinnamon HR has worked with Xpress for two years and in that time has introduced for us streamlined people processes; in particular for recruitment, on-boarding (including online criminal record compliance checks), performance management and HR policies and procedures. She has introduced straightforward processes that are easy to follow and branded templates for us to use.  

Vicky has advised managers ensuring we have the right people in the right place and has helped them with a number of tricky people issues. Her advice always achieves the right balance of ‘doing the right thing’ to be legally compliant and what is right for our business in the unique fast paced environment that we work in. Vicky’s no-nonsense unflappable approach has helped Xpress realise the business benefit of HR processes aligned to the businesses needs as we experience rapid growth.  

In fact Vicky has now recruited our own Head of People for us to develop Xpress Centres future HR strategy. Vicky led a thorough recruitment and selection process from start to finish. Thank you Vicky for all that you have done for Xpress Centres.’

Craig O’Shaughnessy

MD